This notice explains how personal data is handled in the GoToCertify Academy, the learning platform at www.gotocertify.com. It is deliberately short. Everything that concerns the gotocertify.com website in general — website content, cookies used for browsing, links to other sites — is covered by our full Privacy Statement published on the website.

Who is responsible

BITIL.COM, operating as GoToCertify, is the data controller.

For anything concerning your personal data, including the requests described below, write to exam@gotocertify.com.

What we collect

• Your account. The name, email address and username you provide when you create an account, plus anything you choose to add to your profile.
• Your activity on the platform. The courses you are enrolled in, when you access them, your quiz and exam attempts and answers, your results, and the certificates and badges issued to you.
• Your activity in Learn by doing. When you use our practice area at learn.gotocertify.com, whether you open it from your course or with an access code, we receive your name and email address and record what you do there: the pages you open, your answers and scores in games and exam simulations, and when each activity took place.
• Technical data. Your IP address, browser information, and the cookies needed to keep you signed in and to remember your preferences.
• Visit statistics. We use Cloudflare Web Analytics to count page visits and measure how fast pages load. It sets no cookies, does not store your IP address and does not follow you across other websites.

What we do not do

We do not monitor you through your camera and we do not record your screen while you take an exam. If we ever introduce supervised exams, we will tell you what that involves and ask for your agreement separately, before it applies to you.

Why we use it

To give you access to the courses you are entitled to; to run and mark exams; to show your progress in Learn by doing to the trainer of your course; to issue certificates and allow third parties to verify them; to keep the records our accreditation obligations require; and to keep the platform secure.

Legal basis

We process this data to perform the contract between us (Article 6(1)(b) GDPR) when we give you access to courses and exams, and to comply with our record-keeping obligations (Article 6(1)(c) GDPR). We invite you to review our service on Trustpilot on the basis of our legitimate interest in collecting feedback from our learners (Article 6(1)(f) GDPR).

How long we keep it

Course and exam records, including certificates and the records that make them verifiable, are kept for three years and are then reviewed for deletion. No deletion is carried out automatically: each one is approved by a person first. Your activity in Learn by doing follows the same rule. Once a certificate record has been deleted, that certificate can no longer be verified through this platform.

Who else sees it

Our hosting provider stores the platform and its database. Cloudflare delivers the website to your browser and provides the anonymous visit statistics described above. Learn by doing also runs on Cloudflare, which stores the activity recorded there. The trainer of your course sees your progress in Learn by doing; other participants see only your first name and initial in the class leaderboard. We do not sell your data and we do not use it for advertising.

When you are enrolled in a course, we share your name, email address and the name of the course with Trustpilot. About a week later Trustpilot sends you an email inviting you to review GoToCertify. Leaving a review is entirely optional; if you do, Trustpilot handles your review under its own privacy policy. You can object to these invitations at any time by writing to exam@gotocertify.com.

Your rights

You can ask for a copy of your data, ask us to correct it, ask us to delete it, object to or ask us to restrict how we use it, and ask for it in a portable form. You also have the right to complain to a supervisory authority.

The quickest route is the data request tool in your profile on this platform, which records your request and our reply. You can also write to exam@gotocertify.com.

BITIL.COM — registered office: Via Tenente Corrado 22, 83100 Avellino (AV), Italy — VAT and tax code 02480550645. This is the legal entity trading as BITIL.COM and GoToCertify, and the data controller named above.

Certificate verification

Every certificate carries a verification code. Anyone holding that code can confirm on this platform that the certificate is genuine. The verification page shows only what is needed to confirm authenticity.

Changes to this notice

If this notice changes in a way that affects you, we publish a new version and ask you to read and accept it again. Your previous acceptance stays on record, with its date and the version it referred to.