Training, exams and certification
Training, exams and certification
40 questions in 90 minutes, open book, pass mark 70%. Govern AI responsibly and at scale: balancing innovation with accountability, trust and risk across products, services and operations. Designed for every role and function.
Reviewed by GoToCertify’s accredited trainers
| Certification | ITIL AI Governance (Version 5) |
|---|---|
| Questions | 40 questions, multiple choice |
| Time limit | 90 minutes |
| Pass mark | 70% — 28 / 40 |
| Materials | Open book |
| Prerequisites | None: no prior ITIL certificate or experience needed |
| Designations | None: a standalone certification, not counted towards Managing Professional, Strategic Leader or Practice Manager |
| Accredited training | Not required |
| Languages | Nine — Chinese, English, French, German, Italian, Japanese, Polish, Portuguese (Brazil) and Spanish |
The published pass mark is 70%. On this paper that is 28 / 40.
| Needed to pass | 28 / 40 | |
| Questions you can afford to lose | 12 |
90 minutes for 40 questions is about 135 seconds each, reading included. Practise at that pace, not at your own.
Sources. Every figure on this page comes from PeopleCert’s published certification pages, checked in September 2026.
Three official packages, from €644 excl. VAT, exam voucher always included.
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BITIL.COM is an ATO (Accredited Training Organization) and an AEO (Approved Examination Organization) of PeopleCert. ITIL® is a registered trade mark of PeopleCert. Exam facts and package contents from PeopleCert’s published pages, checked in September 2026.
