Training, exams and certification
Two days with an instructor on auditing a service management system against ISO/IEC 20000-1 and the Auditor exam (APMG) — sat at your premises at the end of the course, or later with an exam voucher.
Tell us how many people, where, and which exam option you prefer. We reply with dates and a quote.
The exam is held at the end of the course, where the course takes place, so the team certifies together.
Each participant receives a voucher and sits APMG Auditor online when ready.
APMG Auditor: 40 multiple-choice questions, 60 minutes, closed book, pass mark 65% (26/40).
How it is built: read the guide.
No. It is run for your team, on dates agreed with you.
Either on site at the end of the course, at your premises, or later with an exam voucher to sit it online. You choose when you ask for the quote.
From €640 per participant, exam included, with a minimum of four participants. Prices exclude VAT; ask for a quote for your group.
Yes. BITIL.COM is an APMG-International Accredited Training Organization for ISO/IEC 20000 courses.
Write to exam@gotocertify.com or ask for a quote.
BITIL.COM is an ATO (Accredited Training Organization) of APMG-International for ISO/IEC 20000® & ISO/IEC 27001® courses.