Training, exams and certification
Training, exams and certification
Every ITIL® v5 module comes in three official packages — Exam Bundle, eLearning and eLearning+. Each one includes the exam voucher; they differ in how much help you get on the way there.
BITIL.COM is a PeopleCert Accredited Training Organization and Approved Examination Organization.
Self-study option for learners who prefer to prepare for exam success on their own.
For self-paced learners seeking an interactive experience to guide exam preparation.
For self-paced learners seeking a comprehensive experience to build exam confidence.
| Exam Bundle | eLearning | eLearning+ | |
|---|---|---|---|
| Official eBook | ✓ | ✓ | ✓ |
| Exam voucher | ✓ | ✓ | ✓ |
| Learning Resource Kit | ✓ | ✓ | ✓ |
| Interactive eLearning | – | ✓ | ✓ |
| Auto-marked sample papers | – | ✓ | ✓ |
| Free exam re-take | – | – | ✓ |
| Official Mock Exam | – | – | ✓ |
| Module | Prerequisite | Exam Bundle | eLearning | eLearning+ |
|---|---|---|---|---|
| Start here | ||||
| ITIL Foundation (Version 5)40 questions · 60 min · closed book · 65% | None | €644 | €1,380 | €1,627 |
| ITIL Foundation Bridge (Version 5)20 questions · 30 min · closed book · 65% | ITIL 4 certification | €236 | €506 | €596 |
| Advanced modules — training required | ||||
| ITIL Product (Version 5)40 questions · 90 min · open book · 70% | Foundation (v5, Bridge or any ITIL 4) | €795* | €1,627 | €1,884 |
| ITIL Service (Version 5)40 questions · 90 min · open book · 70% | Foundation (v5, Bridge or any ITIL 4) | €795* | €1,627 | €1,884 |
| ITIL Experience (Version 5)40 questions · 90 min · open book · 70% | Foundation (v5, Bridge or any ITIL 4) | €795* | €1,627 | €1,884 |
| ITIL Strategy (Version 5)40 questions · 90 min · open book · 70% | Foundation (v5, Bridge or any ITIL 4) | €795* | €1,627 | €1,884 |
| ITIL Transformation (Version 5)40 questions · 90 min · open book · 70% | Foundation (v5, Bridge or any ITIL 4) | €795* | €1,627 | €1,884 |
| ITIL Managing Professional Transition (Version 5)60 + 40 questions · 120 + 90 min · open book · 70% | ITIL 4 MP, ITIL 4 Master, v3 Expert or v3 Master | €1,229* | €2,185 | €2,453 |
| Extension module | ||||
| ITIL AI Governance (Version 5)40 questions · 90 min · open book · 70% | None | €644 | €1,380 | €1,627 |
* Re-sit only: these modules require accredited training or ITIL Official eLearning. Prices in euro, VAT excluded.
Instructor-led ITIL® v5 courses run for groups from your company, on dates agreed with you, in two formats:
The trainer comes to you. We have delivered courses in Italy (Milan, Rome), Switzerland (Lugano, Zurich), France (Paris), Belgium (Brussels, Antwerp), the Netherlands (Amsterdam), Germany (Düsseldorf, Frankfurt, Hamburg, Munich), Austria (Vienna) and Spain (Madrid, Barcelona). Other cities on request.
Live online with the trainer, during Central European working hours (CET): same syllabus, no travel, and participants can join from different offices.
Language. Courses run in English, Italian, French or German. The exam language is set by the certification body, not by the course. Dates and quotes: exam@gotocertify.com.
Yes. All three packages, for every module, include the exam voucher.
With ITIL Foundation (Version 5). If you already hold an ITIL 4 certification, the Foundation Bridge is shorter.
Product, Service, Experience, Strategy and Transformation require training through an accredited partner or ITIL Official eLearning, and PeopleCert does not release results without proof of it.
Three years. To keep it current you log 60 CPD points through PeopleCert Plus membership, or pass another exam from the same product suite before your renewal date.
Tell us where you are and what you are aiming for. Write to exam@gotocertify.com.
BITIL.COM is an ATO (Accredited Training Organization) and an AEO (Approved Examination Organization) of PeopleCert. ITIL® is a registered trade mark of PeopleCert. Package contents and exam facts from PeopleCert’s published pages, checked in September 2026.
