Training, exams and certification
Two days with an instructor on applying ISO/IEC 20000-1 in a real organization and the Practitioner exam (APMG) — sat at your premises at the end of the course, or later with an exam voucher. Requires ISO/IEC 20000 Foundation or ITIL Foundation.
Tell us how many people, where, and which exam option you prefer. We reply with dates and a quote.
The exam is held at the end of the course, where the course takes place, so the team certifies together.
Each participant receives a voucher and sits APMG Practitioner online when ready.
APMG Practitioner: 4 scenario-based questions worth 20 marks each (80 in total), 180 minutes, open book with ISO/IEC 20000-1 only, pass mark 50% (40/80).
How it is built: read the guide.
No. It is run for your team, on dates agreed with you.
Either on site at the end of the course, at your premises, or later with an exam voucher to sit it online. You choose when you ask for the quote.
From €640 per participant, exam included, with a minimum of four participants. Prices exclude VAT; ask for a quote for your group.
Yes. BITIL.COM is an APMG-International Accredited Training Organization for ISO/IEC 20000 courses.
Write to exam@gotocertify.com or ask for a quote.
BITIL.COM is an ATO (Accredited Training Organization) of APMG-International for ISO/IEC 20000® & ISO/IEC 27001® courses.